Social Media Marketing
Social media is not the end-all, be-all. It is, however, an effective communications channel and absolutely one of the best ways to engage in two-way conversations with your target audiences, whether it’s super-charging positive word-of-mouth or quickly handling a customer service issue.
- 60 percent of Americans interact with companies on a social media site.
- 85 percent of Americans believe a company should interact with consumers via social media.
- 56 percent of American consumers feel both a stronger connection and better served by companies who interact with them via social media.
JTMarCom helps you integrate social media and other online communications channels with your marketing, customer service, sales and other functions.